Question 1

What types of documents can I upload?

Accepted Answer

Medevidex supports PDF documents — clinical guidelines, journal articles, systematic reviews, protocols, and textbook chapters. The system extracts text, figures, and tables for comprehensive retrieval.

Question 2

Is my uploaded content private?

Accepted Answer

Yes, completely. Each user's documents are stored in a tenant-isolated environment. No other user, Medevidex staff member, or third party can access your content. When you delete a document, all derived data is permanently destroyed.

Question 3

Does Medevidex train AI models on my documents?

Accepted Answer

No, never. Your documents interact with AI models at inference time only — they are queried, not absorbed. This is an unconditional commitment.

Question 4

How do credits work?

Accepted Answer

One credit is consumed per chat query or per document ingested. For example, uploading a PDF costs 1 credit, and asking 10 questions costs 10 credits. Free accounts receive 100 credits per month.

Question 5

How accurate are the citations?

Accepted Answer

Every answer includes the source document name, page number, and the relevant passage. Medevidex uses retrieval-augmented generation (RAG) to ground responses exclusively in your uploaded literature — not general internet knowledge.

Question 6

Can I use Medevidex for clinical decision-making?

Accepted Answer

Medevidex helps you access and query your own literature faster. It is a reading and retrieval tool, not a diagnostic or clinical decision support system. Always verify AI-generated summaries against the original source material.

	Medevidex	Generic AI
Document access	YesYour uploads only	Shared training corpora
Who sees your content	YesOnly you	Provider, potentially others
Model training	YesNever uses your data	Often used for improvement
Citation of sources	YesAlways, page-level	Rarely, if ever
Content redistribution	YesNever	Possible via generated outputs

Grounded in your literature.

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Guidelines & journals

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