Question 1

What types of documents can I upload?

Accepted Answer

Medevidex supports PDF documents — clinical guidelines, journal articles, systematic reviews, protocols, and textbook chapters. The system extracts text, figures, and tables for comprehensive retrieval.

Question 2

Is my uploaded content private?

Accepted Answer

Yes, completely. Each user's documents are stored in a tenant-isolated environment. No other user, Medevidex staff member, or third party can access your content. When you delete a document, all derived data is permanently destroyed.

Question 3

Does Medevidex train AI models on my documents?

Accepted Answer

No, never. Your documents interact with AI models at inference time only — they are queried, not absorbed. This is an unconditional commitment.

Question 4

How do credits work?

Accepted Answer

One credit is consumed per chat query or per document ingested. For example, uploading a PDF costs 1 credit, and asking 10 questions costs 10 credits. Free accounts receive 100 credits per month.

Question 5

How accurate are the citations?

Accepted Answer

Every answer includes the source document name, page number, and the relevant passage. Medevidex uses retrieval-augmented generation (RAG) to ground responses exclusively in your uploaded literature — not general internet knowledge.

Question 6

Can I use Medevidex for clinical decision-making?

Accepted Answer

Medevidex helps you access and query your own literature faster. It is a reading and retrieval tool, not a diagnostic or clinical decision support system. Always verify AI-generated summaries against the original source material.